Everything you need to sell and support on WhatsApp
A shared inbox, campaigns, automation, AI, payments and bookings — on the official WhatsApp Business API, built for Indian businesses.
One inbox for the whole team
Every WhatsApp chat in one place — on the web and on your phone — so no customer waits and nothing falls through the cracks.
Shared team inbox
All your WhatsApp conversations in one live inbox, with unread filters, search and lead stages at a glance.
Read the guide →Android app
Reply from anywhere. Notifications for every message, and customer calls ring like a normal phone call.
Read the guide →Team assignment & internal notes
Give each chat an owner, auto-assign new ones, and leave notes for teammates the customer never sees.
Read the guide →Schedule a reply
Write a reply now and choose when it goes out. Adwix warns you if WhatsApp's 24-hour window will have closed.
Quick replies, labels & lead stages
Saved answers in one tap, colour labels and a lead stage on every chat — filter the inbox by any of them.
Contacts CRM
Import a CSV, add custom fields, filter by tag or source, and see where each lead came from — including the ad they clicked.
Read the guide →Broadcasts people actually read
Send approved templates to the right people at the right time, and see what worked.
Broadcast campaigns
Pick an audience by tag or filter, schedule the send, and watch delivered, read and reply numbers come in.
Read the guide →Template builder & library
Images, buttons, carousels, coupons and limited-time offers — with ready-made templates Meta approves first time.
Read the guide →A/B test campaigns
Send two templates to a small test group. The one with more replies or reads goes to everyone else automatically.
Link click tracking
Know who tapped the link in your message, and follow up with the people who showed interest.
Analytics & Meta spend
Message trends, delivery and read rates, an activity heatmap and exactly what Meta charged — exportable as CSV or PDF.
Marketing Messages API
Meta's newer route for marketing messages, built for better delivery — switch it on from your dashboard.
Read the guide →Your business answers, even at midnight
Instant replies, chatbots and follow-ups that run 24/7 and hand the chat to a person when it matters.
Automation rules
Reply instantly to keywords, new chats or ad clicks — tag the lead, assign it, and send the right message.
Read the guide →Chatbot flow builder
Drag-and-drop flows with buttons, lists, questions, products and handover to your team.
Read the guide →WhatsApp Forms
Collect details inside the chat — appointments, enquiries, addresses — with WhatsApp's native forms.
Drip sequences & cart recovery
Timed follow-ups for new leads and shoppers who didn't finish checking out, that stop the moment they buy.
Business hours & away reply
Tell customers when you'll be back, automatically, outside your working hours.
CSAT surveys
Ask for a quick rating after a chat is closed and track customer satisfaction over time.
AI that knows your business
Answer common questions around the clock and give your team a head start on every reply.
24/7 AI Agent
An AI assistant on your WhatsApp number that answers customers and hands over to your team when needed.
Adwix AI knowledge
Add your price list, brochure or website. The AI answers only from what you gave it, and lists the questions it couldn't answer.
Reply drafts, summaries & translation
Suggested replies from your business info, a one-line summary of long chats, and translation into any language.
Auto-tag & auto-qualify leads
Each new message is labelled by topic and mood, and the lead stage and details are filled in your CRM.
Sell, take payments and book appointments
Turn a chat into an order or a booking without sending the customer anywhere else.
Catalog, carts & carousels
Share products and swipeable carousels in the chat, and receive carts straight into your orders list.
WhatsApp payments
Send a payment request in the chat and see when it's paid.
Online booking page
Customers pick a free slot from your Google Calendar — on your booking page or right inside WhatsApp.
WhatsApp Calling
Call customers and take their calls on WhatsApp, from the dashboard or the Android app.
Shopify & WooCommerce
Order confirmations, shipping updates and abandoned-cart messages from your online store.
Delivery address form
Ask for a delivery address with WhatsApp's own address form — no typing mistakes.
Bring in chats and connect your tools
Get more people talking to you on WhatsApp, and plug Adwix Connect into the software you already use.
WhatsApp link, QR code & website widget
A shareable chat link, a printable QR code and a chat button for your website.
Read the guide →Click-to-WhatsApp ad tracking
See which ad every lead came from, and send purchase events back to Meta to improve your ads.
Google Sheets sync
Send new contacts and orders to a Google Sheet automatically, field by field.
Webhooks
Connect Zapier, Make or your own tools — new messages and events are sent to your URL.
Developer API
Create an API key to send WhatsApp messages and sync contacts from your own website, CRM or app.
Refer & earn
Refer a business to Adwix Connect and get a month of your plan free when they join and stay 30 days.
Learn more →Official, private and yours
No grey routes and no lock-in — your number and your customers' data are safe.
Official Meta API
Adwix is a Meta Tech Provider on the official WhatsApp Business API — no unofficial gateways that risk your number.
DPDP & GDPR ready
Opt-outs are honoured automatically, and you can export or erase a contact's data on request.
Auto-archive
Quiet chats tidy themselves away after 30, 60 or 90 days and come back the moment the customer writes.
See it on your own number
Plans from ₹999/month. Billed monthly, cancel anytime.