WhatsApp Business API for Indian businesses
One WhatsApp number. Your whole team. Zero missed leads.
Adwix Connect puts every customer chat in one shared inbox, answers new enquiries in seconds, even at midnight, and sends broadcasts people actually open. Built for shops, D2C brands, clinics, coaching centres, real estate, travel and every business whose customers are on WhatsApp.
Billed monthly · Cancel anytime · Setup help from our team in India
- Official API Built on Meta's WhatsApp Business Platform
- Razorpay Secure checkout in rupees
- Android app Your inbox on Google Play
Plugs into the tools you already run on
- Shopify
- WooCommerce
- Sheets
- Calendar
- Razorpay
- Zapier
Sound familiar?
The enquiry came in at 11:47 PM. Your reply went out at 10:30 AM. They had already bought from someone else.
Five people share one WhatsApp phone, and nobody knows who replied to whom.
You send the quote, the customer goes quiet, and the follow-up never happens.
Bulk messages from a personal number get it reported, then blocked.
The product
Everything your team does on WhatsApp, in one place
From the first "Hi" to the paid order. Pick a part of the product to see it, or watch the episode where we use it for real.
Stop running sales from personal phones
Your whole team answers from one WhatsApp number. Assign chats, leave private notes, set lead stages, and let AI draft the reply when you're busy.
- Round-robin assignment and reply-time alerts
- Lead stages, labels and private notes on every chat
- Quick replies with a "/" shortcut, AI suggestions in one click
Broadcasts people actually read
Send an approved template to the right people, now or on a schedule, and follow every campaign from sent to replied. Not sure which message works? Test two.
- Audiences by tag, chat activity or CSV upload
- A/B test two templates, the winner goes to everyone
- Opt-outs removed automatically, so your number stays healthy
Replies, tags and hand-offs on autopilot
"When a customer says X, do Y." Answer the common questions instantly, tag the lead and pass the hot ones to the right person. No code.
- Keyword, first-message and no-reply triggers
- Up to five actions per rule, run top to bottom
- Drip sequences that stop when the customer replies
A chatbot you build by dragging boxes
Ask questions, offer buttons and branch on the answer. The Flow Builder qualifies leads and books calls while your team works on the ones that are ready to buy.
- Buttons, questions, conditions and business hours
- Hand off to a person at any step
- AI Agent answers from your own price list and FAQs
Know what's working, in rupees
Conversations, campaigns, templates and team reply times on one screen, plus exactly what Meta charged you. Export to CSV or PDF for the Monday meeting.
- Campaign funnel from sent to replied
- Team performance and first-reply times
- Real Meta spend, with no markup from us
The Adwix Connect series
Watch it work before you pay a rupee
Seven short episodes recorded inside a live account. The real product, explained step by step by the people who built it.
Now showing Platform tour: the whole of Adwix Connect
How it works
From sign-up to your first WhatsApp conversation, often the same day
No developers, no paperwork marathon. Meta's own window connects your number, and our team helps if you get stuck.
- 1
Pick a plan
Create your account and pay in rupees through Razorpay.
- 2
Connect your number
Use a new number, your current WhatsApp Business app number, or move one from another provider.
- 3
Add contacts and templates
Import a CSV, write your first template and send it to Meta for approval.
- 4
Go live
Switch on auto-replies, send your first campaign and watch the chats come in.
Made for your kind of business
Same platform. Very different conversations.
See what a typical chat looks like in your industry, then open the playbook with ready-to-use templates.
Retail, D2C and e-commerce
Show products, take carts and send order updates, then bring back the shoppers who didn't finish checking out.
- Catalogue, carousels and carts inside WhatsApp
- Abandoned-cart follow-ups that stop at purchase
- Shopify and WooCommerce order and shipping updates
Clinics and wellness centres
Let patients book and confirm on WhatsApp, and send reminders so fewer appointments are missed.
- Appointment booking and confirmations
- Day-before reminders, automatically
- Follow-ups and feedback after the visit
Coaching institutes, schools and edtech
Answer course enquiries in seconds, book demo classes and keep students and parents in the loop.
- Course details and batch dates on request
- Demo-class booking with in-chat forms
- Fee, class and exam reminders
Real estate developers and brokers
Reply to every ad lead while they're still interested, share brochures and lock in site visits.
- Click-to-WhatsApp ad leads answered instantly
- Brochures, floor plans and site-visit booking
- Lead stages and follow-ups for your sales team
Travel agencies and tour operators
Turn ad enquiries into booked trips. Quotes, itineraries and payment reminders, in the app your travellers already use.
- Instant replies with your packages, even at midnight
- Itinerary PDFs and vouchers sent in the chat
- Payment and pre-trip reminders on autopilot
Why businesses pick Adwix Connect
No shortcuts. No hidden charges. No lock-in.
The promises behind every plan, whether you answer chats alone or with a team.
markup on Meta's message charges
You pay Meta's published rate, and Analytics shows exactly what Meta charged, in rupees. Your plan covers the platform. That's it.
Work out your Meta costs →Official API only
Every message goes through Meta's WhatsApp Business Platform. No grey-market gateways that put your number at risk.
Your data stays yours
Export contacts and chats any time. We never resell or reuse your audience.
DPDP and GDPR ready
Opt-outs, per-contact data export and erasure are built in, not bolted on.
Payments through Razorpay
Encrypted, PCI-compliant checkout. We never see or store your card details.
Built and supported in India by Adwix Media
The team that builds Adwix Connect also runs WhatsApp marketing for brands and local businesses across India. When you message support, you reach the people who wrote the product.
Android app
Your team inbox, in your pocket
Same account, same chats, updated live with your team. Reply to a customer from the shop floor, a client meeting or the school pick-up line.
- Customer calls ring like a normal phone call, even when locked
- A notification for every new message, with the customer's name
- PDFs and photos open in your phone's own apps
FAQ
Straight answers
Still unsure? Message us on WhatsApp. That's the product, after all.
Ask on WhatsAppYour next customer is already typing.
Be the business that answers first. Plans from ₹999 a month, billed monthly, cancel anytime.