Abandoned cart recovery on WhatsApp
A shopper adds to cart and leaves. A reminder on WhatsApp reaches them where they already are — and stops the moment they buy.
The short answer
WhatsApp abandoned cart recovery is an automatic reminder sent on WhatsApp to a shopper who added products to a cart but did not pay. With Adwix Connect it runs from your Shopify or WooCommerce store as a timed sequence of Meta-approved templates, and the sequence stops as soon as the order is placed.
Why it matters
Most carts are abandoned for small reasons — a distraction, a doubt about delivery, a payment that failed.
An email reminder lands in a crowded inbox. A WhatsApp message with the product and a button back to the cart is seen, and the customer can simply reply with their question.
How to set it up
Sample messages
Ready to adapt. Templates need Meta’s approval before sending; {{1}}, {{2}}… are filled in for each customer.
How to get templates approved: template guide · 20 more examples
What it costs
Cart reminders are marketing templates: Meta charges ₹0.8631 per delivered message in India (rate card effective 1 October 2026). Three reminders to 1,000 shoppers cost about ₹2,590 in Meta charges if every message is delivered. Reminders that fail are not charged. Work out your own number with the WhatsApp API pricing calculator.
Questions
See the real product before you spend a rupee
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Set this up on your own number
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