Appointment reminders on WhatsApp, fewer no-shows
Customers book a slot themselves, get a confirmation at once and a reminder the day before — and can reschedule with one tap instead of not turning up.
The short answer
A WhatsApp appointment reminder is an approved utility template sent before a booking to confirm the date and time. Adwix Connect pairs it with an online booking page connected to Google Calendar, so a customer picks a free slot, receives a confirmation, and gets a reminder before the visit.
Why it matters
Front desks lose hours to reminder calls, and a missed appointment is a slot that cannot be sold again.
People read WhatsApp within minutes. A reminder with Confirm and Reschedule buttons gets an answer while there is still time to fill the slot.
How to set it up
Sample messages
Ready to adapt. Templates need Meta’s approval before sending; {{1}}, {{2}}… are filled in for each customer.
How to get templates approved: template guide · 20 more examples
What it costs
Confirmations and reminders are utility templates: ₹0.115 per delivered message in India (Meta’s rate card effective 1 October 2026). A clinic sending 600 confirmations and 600 reminders a month pays about ₹138 in Meta charges. Work out your own number with the WhatsApp API pricing calculator.
Questions
See the real product before you spend a rupee
Every feature has its own short episode in our tutorial series, recorded inside a live Adwix Connect account.
Set this up on your own number
Plans from ₹999/month. Billed monthly, cancel anytime.