Automation

Build a WhatsApp chatbot without writing code

Drag steps onto a canvas, connect them, and switch the flow on. Your bot asks the questions your team asks every day, saves the answers, and hands the chat to a person when it matters.

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Official WhatsApp Business API No markup on Meta's charges Plans from ₹999/month

Build a WhatsApp chatbot without code: Adwix Connect tutorial — **Episode 07** Build a WhatsApp chatbot without code

What is it?

A WhatsApp chatbot is an automated conversation on your business number that offers buttons and menus, asks questions and takes a different path for each answer. Adwix Connect’s Flow Builder lets you draw that conversation as connected nodes — no code — and start it from an automation rule.

What you get

Everything runs on Meta’s official WhatsApp Business API, on your own business number.

Drag-and-drop canvas

Start from one node and add messages, questions and branches. Click any node to configure it.

Buttons and list menus

Up to 3 buttons per message, or a list menu when you need more options. Each choice is its own branch.

Ask and save answers

Expect text, a number, an email, a phone number or a date. Invalid answers are asked again, and answers can be saved to the contact.

Logic nodes

Condition, Business Hours and Time Delay nodes route people differently by answer or time of day.

Products and catalog

Send a product, your catalog or a carousel inside the conversation.

Handover to a person

Assign Team and Assign User nodes pass the chat to your staff, with every answer already collected.

How it works

Create a flow. Name it and edit the Start node — the first message a customer sees.

Add nodes. Messaging, logic, action, integration and catalog nodes, connected in the order they should run.

Switch it to Active. Save the flow; you are warned if something is missing.

Start it from a rule. An automation rule with First Message or Keyword Match starts the flow for the customer.

Which plan includes it

Feature	Starter · ₹999/mo	Professional · ₹4,500/mo
Chatbot flow builder	—	Included
Webhook node (connect your own tools)	—	Included
AI Reply node	—	Included
Flow statistics (reach per step)	—	Included

Plans are billed monthly and you can cancel anytime. Meta’s message charges are separate and billed by Meta, with no markup from Adwix Connect. Compare all plans →

Questions

Yes. In the Flow Builder you drag nodes such as Send Message, Ask Question and Button Choice onto a canvas and connect them. No code is needed.

A Button Choice message can have up to 3 buttons. Use a List Menu when you need more options.

Flows start from an automation rule. Choose First Message from Contact to greet every new customer, or Keyword Match to start on words like menu or hi, and add the action Start Chatbot Flow.

Yes. Add an Assign User or Assign Team node where a person should take over. It is good practice to give customers a Talk to an agent button.

Yes. Stats in the builder shows how many contacts reached each step.

Watch it in action