Before you start — what you need

Adwix Connect runs on Meta's official WhatsApp Business API (the Cloud API). Connecting to it is quick, but Meta asks for a few things first. Having them ready means you can finish setup in one sitting.

The checklist

1. Facebook logged in — in the same browser. During setup Meta's window opens on top of Adwix and uses the Facebook account already logged in to that browser. Log in first as someone who manages the business. Use Chrome or Edge on a computer, and allow pop-ups for adwixconnect.com.
2. A Meta Business portfolio (Business Manager). If you don't have one, the Meta window creates it for you during setup. If you already run ads, you probably have one — pick it when asked.
3. A phone number for WhatsApp. You have three options, explained below.
4. Your business details. Your legal business name, website (if you have one), and the display name customers will see on WhatsApp.
5. One business document for Meta verification — see Verify your business with Meta below.

Choosing the phone number

For a New Number, the number must be able to receive a one-time code by SMS or a voice call — landlines work too if they can receive the call.

Your display name

The display name is the business name customers see on WhatsApp. Meta reviews it, so:

• Use your real business name, or a clear variation of it (the name on your website or signboard).
• Avoid generic words on their own ("Travel Deals", "Best Offers") and avoid extra punctuation or emojis.

Verify your business with Meta

Unverified businesses can message only up to 250 customers a day. Verifying once lifts that limit and helps your display name get approved. You can connect WhatsApp first and verify afterwards — Adwix works meanwhile.

1. Go to business.facebook.com → Settings → Security Center.
2. Under Business verification, click Start verification.
3. Enter your legal business name, address, phone number and website.
4. Upload one official document in the business's name. In India Meta accepts, for example, the GST registration certificate, Udyam registration certificate (MSME), Shop & Establishment licence or certificate of incorporation.
5. Submit. Meta usually replies within a few working days.

Add a payment method in Meta

Meta bills WhatsApp message charges directly to you, separately from your Adwix plan. In business.facebook.com → Settings → Billing & payments, add a card for your WhatsApp Business account. Without one, campaigns — and replies beyond Meta's free monthly limit — are not delivered.

Next step

Once you have these, create your Adwix Connect account.