WhatsApp Business API for Salons & Spas | Adwix Connect
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Salons, spas & beauty studios

WhatsApp for salons: full chairs, fewer no-shows

Clients book when it suits them, get a reminder before the appointment, and hear from you when it’s time for the next visit — all on WhatsApp.

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Official WhatsApp Business API No markup on Meta's charges Plans from ₹999/month
Platform tour: the whole of Adwix Connect: Adwix Connect tutorial
Episode 01 Platform tour: the whole of Adwix Connect

Where enquiries get lost today

Stylists can’t answer the phone mid-service, so booking calls go unanswered at the busiest times.

A no-show is a slot you cannot sell again, and clients who would happily come back simply forget to rebook.

What you can do on WhatsApp

Everything runs on Meta’s official WhatsApp Business API, on your own business number.

Online appointment booking

Clients pick a free slot from your Google Calendar on your booking page or inside WhatsApp.

Appointment reminders

A confirmation at once and a reminder before the visit, sent as utility templates.

One front-desk inbox

Reception and stylists share one number on web and phone, with notes on each client.

Price list on request

An auto-reply sends your service menu when someone asks about price.

Rebooking nudges

A “time for your next visit” message to clients who opted in.

Client tags

Tag clients by service or stylist so offers go to the right people.

Sample WhatsApp templates

Ready to adapt and submit for Meta’s approval. {{1}}, {{2}}… are filled in for each customer.

Appointment confirmed Utility
Hi {{1}}, your {{2}} appointment at Glow Salon is confirmed for {{3}} at {{4}} with {{5}}.
Get directionsReschedule
Reminder Utility
Hi {{1}}, a reminder of your appointment at Glow Salon tomorrow at {{2}}. Reply 1 to confirm or 2 to reschedule.
ConfirmReschedule
We miss you Marketing
Hi {{1}}, it’s been a while since your last visit to Glow Salon. Book any service this week and get a free hair spa. Reply STOP to unsubscribe.
Book now

Utility templates cost ₹0.115 and marketing templates ₹0.8631 per message in India (Meta’s rates from 1 Oct 2026) — see the calculator. How to get them approved: template guide.

A typical flow

1
Client messages. From Instagram, Google Maps or a QR at the counter.
2
Instant reply. The price list and the booking link go out automatically.
3
Slot booked. The client picks a time; it lands in your calendar.
4
Reminded. A reminder goes out before the appointment.
5
Brought back. A rebooking message a few weeks later, to clients who opted in.
A single-chair studio can start on Starter (₹999/month). The booking page, automation rules and a team inbox are on Professional (₹4,500/month). Compare plans →

Questions

Yes. Share the online booking page (Professional plan), which connects to Google Calendar, or let your front desk book from the shared inbox.
Send a confirmation when the slot is booked and a reminder before the visit, with Confirm and Reschedule buttons so a client can change the time instead of not turning up.
Reminders are utility templates — ₹0.115 per delivered message in India at Meta’s rate effective 1 October 2026.
To clients who opted in, yes. Send an approved marketing template as a broadcast, and include “Reply STOP to unsubscribe”.
Watch it in action

See the real product before you spend a rupee

Every feature has its own short episode in our tutorial series, recorded inside a live Adwix Connect account.

All tutorialsSubscribe on YouTube
Episode 03Team inbox and AI reply assist Episode 05Broadcasts and smart delivery Episode 06Drip sequences and automatic follow-ups

Fill your calendar from WhatsApp

Plans from ₹999/month. Billed monthly, cancel anytime.

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Related

Appointment remindersSetup steps and sample messages Booking & callingCalendar slots and WhatsApp calls How to collect opt-insRules and ready wording

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